Your guests leave reviews on Google, Yelp, Facebook, TripAdvisor, and your delivery apps. Replio watches all of them — and puts the right response in your hands in under 2 minutes a day.
Every platform. All in one place.
Every hour a bad review sits unanswered, it costs you guests you never know you lost. Replio fixes that — automatically, on every platform, in your voice.
Set it up once. Replio handles the rest — every platform, every review, every day.
Connect your locations. Replio monitors Google, Yelp, Facebook, TripAdvisor, DoorDash, Grubhub, Uber Eats, and Apple Maps — all in real time. No more logging into 7 different apps.
Every review gets an AI-drafted response using the HEARD framework — personalized, on-brand, and in your voice. Not generic. Not corporate. Sounds like you wrote it yourself.
4-5 star reviews auto-post. Anything sensitive holds for your approval. Urgent issues — food safety, legal mentions, serious complaints — trigger an immediate alert to your phone.
Every morning, one summary. All platforms. All locations. Review it, approve what needs attention, and move on. Your entire reputation — managed before your first cup of coffee.
The HEARD model is the hospitality standard inside Replio. Every AI-drafted response follows it — across every platform, every review, every time.
A complaint resolved the right way makes a guest 70% more likely to return than someone who never had a problem. That's not just hospitality. That's revenue.
Read the full review before typing anything. Actually understand what the guest experienced.
Lead with how they felt. "We're sorry you feel that way" is a hedge. That's not empathy — and guests know the difference.
A real one. No conditions. No deflection. Own it — even when it's hard.
Tell them what's changing, or personally invite them back. This is the Second Mile moment.
Don't just get back to neutral. Leave them better than you found them. That's the standard.
"I built Replio because I was that operator — missing reviews on platforms I didn't even know I had to watch. No operator should lose a guest they never even knew they had."
All plans include every platform. No setup fees. No long-term contracts. Cancel anytime.
Free during beta — get in now.